Clear terms for a reliable wholesale partnership.

01 · Eligibility

Who can apply

Our wholesale program is available to retailers, designers, hospitality buyers, galleries, project buyers and other customers purchasing in wholesale quantities. We may request business or resale information when needed for an order, destination or payment process.

02 · Minimum order

10-piece minimum

The standard minimum quantity for wholesale pricing is 10 pieces per order. Eligible products may be mixed and matched to reach the minimum unless a product-specific quantity requirement is quoted.

03 · Pricing

Wholesale pricing and quotes

Wholesale prices are provided by quote and depend on product, quantity, customization and shipping requirements. Prices are generally exclusive of shipping, import duties, taxes and customs charges unless the quote explicitly says otherwise.

Additional quantity-based pricing may be available for larger orders.

04 · Payment

Payment terms

Available payment methods may include card payment, PayPal or bank transfer. Payment terms are confirmed in the quote. Depending on order size or customization, we may request full payment or a deposit before production begins, with any remaining balance due before dispatch.

05 · Production & delivery

Lead time and shipping

Most wholesale orders are prepared in approximately 3–4 weeks after payment and order details are confirmed. Large, complex or customized orders may require additional time.

After dispatch, delivery commonly takes about 3–7 business days depending on parcel size, destination and carrier service. Oversized furniture or architectural pieces may use a different shipping method.

International customs duties, VAT, taxes and related import charges are the buyer’s responsibility unless the order quote explicitly states otherwise.

06 · Custom orders

Customization and made-to-order work

Selected products may be customized with engraving, dimensions, finish or other agreed design changes. Custom pricing, production time and payment requirements are confirmed before work begins.

Once custom production has started, changes or cancellation may not be possible because materials and artisan time may already be committed to the order.

07 · Returns & damage claims

Wholesale orders and problems on arrival

Wholesale orders are generally final sale except where items arrive damaged, defective, incorrect or materially not as agreed. If there is a problem, contact us promptly after delivery with the order details, photos and packaging evidence so we can review the case.

Please keep the original packaging until the issue is resolved, especially when a carrier inspection may be required.

08 · Exclusivity

Territory and product exclusivity

Wholesale approval does not automatically include geographic or product exclusivity. Any exclusivity arrangement must be discussed and agreed separately in writing.