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Questions, custom requests or order support?

Tell us what you need and we will guide you through product details, sizing, materials, custom options, shipping and order support.

Handmade in Morocco Tracked worldwide delivery Secure checkout

Direct contact

Reach Grain & Hammer

Email Support@grainhammer.com
Craft & production Morocco

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Tell us how we can help

For custom work, include your preferred dimensions, finish, destination country and any reference photos or details that will help us understand your project.

    Frequently asked questions

    Helpful answers before you message us

    These are the questions we receive most often about our handmade products, customization and delivery.

    Do you ship worldwide?

    Yes. We ship internationally with tracked delivery. Shipping method and timing depend on the product, dimensions and destination.

    Can I request a custom size or finish?

    For selected products, yes. Send us the product link, required dimensions and preferred finish so we can confirm what is possible before you order.

    What should I send for a custom project?

    Measurements, destination country, preferred material or finish, and any reference images are especially helpful.

    Where can I read your shipping and return policies?

    You can review our Shipping Policy and Refund & Returns Policy before ordering.