Order tracking

Follow your Grain & Hammer order.

Enter your order number and the billing email used at checkout. Once your parcel has been dispatched, you can also use the carrier tracking details sent by email.

Tracked worldwide delivery Express carriers Support available

Before you start

Order IDFind it in your order confirmation email or receipt.
Billing emailUse the same email address entered during checkout.
Carrier trackingDHL, FedEx or another carrier link is sent after dispatch when applicable.

Track your order

Check your order status

Your order status shows the progress of the order in our store. Carrier tracking becomes available after the shipment is handed to the delivery company.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Tracking FAQ

Quick answers

Where can I find my Order ID?

Your Order ID appears in the confirmation email sent after checkout and on your order receipt.

Why is there no carrier update yet?

The order may still be in production or preparation, or the carrier may need a short period after pickup before the first scan appears.

How long does express delivery take after dispatch?

For many destinations, express transit is usually around 3–5 business days after dispatch. Customs, remote areas and local carrier conditions can affect delivery.

What if tracking says delivered but I cannot find the parcel?

Check with household members, neighbors, building staff and the carrier first. If it is still missing, contact us with your order number and tracking details so we can review the case.